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High Current

  • VersaTile
  • Sensor 5

This alarm indicates that your VersaHub WiFi-enabled commercial equipment detected a power amperage variance above desired range.

It is important to exercise caution when working with electrical equipment, as improper handling can result in injury or damage to the equipment. If you are unsure of how to safely troubleshoot the equipment, it is best to seek the assistance of a qualified electrician or technician.

Troubleshooting Steps

The issue could be caused by a few different reasons. Here are a few potential causes and troubleshooting steps you can try:

  1. Check the power source: Make sure the equipment is plugged in and that the outlet is functioning properly. You can test the outlet with a voltage tester or by plugging in a different appliance to see if it works.
  2. Check the circuit breaker: The circuit breaker may have tripped if the equipment is drawing too much power. Locate the circuit breaker panel and reset any tripped breakers.
  3. Check for loose connections: Make sure all electrical connections are tight and secure, as loose connections can cause a higher amp draw.
  4. Inspect the equipment: Look for any visible damage or malfunctioning parts that could be causing the higher amp draw.
  5. If you are unable to identify and resolve the issue on your own, it may be necessary to seek the help of a qualified electrician or equipment technician. Unplug your equipment and contact a repair technician or the manufacturer for further assistance. We recommend adding a maintenance task in VersaHub, which allows you to set a reminder and keep track of the status and costs of the repair.

VersaTile: While an alert is active, battery usage increases due to rapid syncing until resolved.

If you are still experiencing difficulties with your commercial equipment, contact its manufacturer.

If you are still experiencing difficulties with your VersaHub smart equipment, contact our support team.. VersaHub is not liable for any damage or malfunctions of equipment resulting from the use of its products or services.