Avantco Refrigeration Support

The Z series alarm system is designed to prevent false alarms by only activating if the cabinet interior temperature goes below a factory-set threshold for 30 consecutive minutes. Temperature thresholds vary between refrigerator and freezer models and can be adjusted using the digital temperature controller. To learn more, please refer to the troubleshooting guide.

The Z series alarm system sounds an alert when one of the temperature probes becomes disconnected or damaged. To learn more, please refer to the troubleshooting guide.

The VersaHub system monitors your Z series connection and alerts you if the device has been disconnected from VersaHub for 15 minutes or longer. To learn more, please refer to the troubleshooting guide.

The Z series alarm system comes with this safety feature preventing the refrigeration system from damaging itself due to an expected temperature drop. If the temperature falls outside the normal range, the system will shut down until it is manually restarted. This alarm is rare and requires immediate attention. Please seek help as soon as possible to avoid any potential damage to the system.

The Z series alarm system alerts you if the device's door has been open for 15 minutes or longer. If you’d like to learn more, please refer to the troubleshooting guide.

The Z series alarm system detects if the refrigeration coil is dirty or has an obstructed airflow. An alarm will sound if the factory-set threshold is exceeded for 15 consecutive minutes. To learn more, please refer to the troubleshooting guide.